How do I redeem a discount code that I've received?
It’s simple to redeem a discount code and it is done during the checkout process. Add the product(s) you want to purchase to your shopping bag by clicking the “Add to bag” button. From your shopping bag click “Proceed to Checkout”. During the ‘Payment Stage’ of the checkout process you will be asked to enter your discount code and we will take care of the rest.
What products can I redeem a discount code on?
Discount codes can be redeemed on any of the products that are listed for sale on the website, unless otherwise stated.
Can the discount code being used be redeemed against more than one product on the same order?
Yes, you can redeem discount codes against more than one product. For example, a free delivery discount code would apply to all items on your order. However, on occasions we may have ‘product specific’ promotions, in which case the discount code will only apply to a particular item within an order.
What are the expiry dates on the discount codes?
Expiry dates are used as many of our promotions will be seasonal, such as Christmas or Easter. The expiry date will be listed on the discount email if an expiry date is applicable.
Special offers and discount codes are not retroactive, meaning that they will apply only starting from the day they have been officially communicated. No refunds or price adjustments will be applied.
What can I do if I've forgotten to apply a discount code to an order I have already placed?
Depending on the type of discount code you have been sent we may be able to apply the promotion/discount after you placed the order. If you have any questions regarding a discount email us at email@example.com